Privacy Policy


 

Purpose

 

This Privacy Policy relates to the use of the Omade Foods website and systems or services through any mobile application, device, or platform (“Services) and describes how we collect and use personal information during and after a relationship with us, in accordance with the General Data Protection Regulation (GDPR).

 

It applies to all Foodies, Homechefs, Indian food restaurants that use or trade on our website or app or otherwise deal with our authentic Indian Food Delivery Services.

 

Foodies: users who access the Website or App to order Indian Food.

 

Home chefs / Restaurants:  Chefs or restaurants who prepare the food and fulfill the requirements of the Foodies on a large scale.

 

This policy does not apply to candidates, workers, or employees.

 

This ("Website" and “System”) https://om.omadefoods.com/ and the app is operated by Omade Foods LLC

 

 (“we”, “us”, “our”) This means that we are responsible for deciding how we hold and use personal information.

 

This Privacy Policy applies to all Foodies, Homechefs/Restaurants, and other third parties that use the Services, trade, or otherwise deal with our business ("you", "your").

 

It is important that you read this policy, together with any other information we may provide on specific occasions when we are collecting or processing personal information about you so that you are aware of how and why we are using such information.

 

 

This Privacy Policy explicitly applies to:

 

 

This policy likewise applies to the individuals who furnish data to Omade Foods regarding an application to utilize our services, or whose data Omade Foods generally gets regarding its services, (for example, contact data of people related with Omade Foods store partners).

 

The practices portrayed in this policy are liable to appropriate laws in the spots in which we work. This implies we just take part in the practices portrayed in this policy in a specific nation or area whenever allowed under the laws of those spots. If you don't mind, get in touch with us in the event that you have inquiries on our practices in your nation or area.

 

What Data do You Collect?

 

OMADE collects::

 

      Data that you give to OMADE, for example, when you make your OMADE account.

      Data is made when you utilize our services, for example, area, utilization, and gadget data.

      Information from other sources, such as OMADE partners and third parties that use OMADE APIs.

 

The accompanying data is gathered by or for OMADE:

 

Information you provide this may include:

 

Foodies Profile: We gather data when you make or refresh your OMADE account. This may incorporate your name, email address, telephone number, login name, password, address as per your permission. We may gather data that you submit when you contact OMADE customer support, give appraisals or compliments to different users, or generally contact OMADE.

 

Home chefs: We gather data when you partner with the OMADE website. The data includes your name, email address, telephone number, login name, food information, address, government recognizable license(if any), For example, identification whenever required by law, date of birth, photograph, and mark. This data collection empowers your OMADE account quickly.

 

Information created when you use our services

 

This may include:

 

Transaction information

 

We gather transaction information identified with your utilization of our services, including the kind of services you asked for or gave, your request subtleties,  delivery information, date and time the administration was given, the sum charged, separate voyaged, and installment Policy. Likewise, on the off chance that somebody utilizes your advancement code, we may connect your name with that individual.

 

Usage information

 

We gather data about how you interface with our services. This incorporates data, for example, get to dates and times, application highlights or pages saw, application crashes and other framework action, kind of program, and outsider destinations or services you were utilizing before cooperating with our services.

 

Sometimes, we gather this data through treats, pixel labels, and comparable advancements that make and keep up remarkable identifiers. To discover increasingly about these advancements, if it's not too much trouble see our Cookie Statement.

 

 

 

Communications data

 

We empower users to speak with one another and OMADE by means of the OMADE applications, sites, and other services.

 

To do administration, OMADE gets some data with respect to the calls, including the date and time of the call/content and the substance of the interchanges. OMADE may likewise utilize this data for customer support services (counting to determine questions between users), for wellbeing and security purposes, to enhance our items and services, and for investigation.

Information from other sources

 

This may include:

 

      User feedback, such as ratings or compliments.

      User furnishing your data regarding referral programs.

      A user asking for services for you or for your benefit.

      User or others giving data in association claims or debate.

      OMADE colleagues through which you make or access your OMADE account, for example, installment suppliers, internet-based life services, on-request music services, or applications or sites that utilize OMADE' APIs or whose APIs OMADE utilizes, (for example, when you arrange a stumble on Google Maps).

      The proprietor of an OMADE for Business or OMADE Family profile that you use.

      Publicly available sources.

      Marketing service providers.

 

OMADE may consolidate the data gathered from these sources with other data in its ownership.

 

Consent

 

OMADE highly respects your privacy and has the responsibility to protect the information you provide with us through the app and website. We do not distribute or sell your information to third parties without getting confirmation from the user side or unless it is legally required. We only collect the user information with an aim to fulfill your needs and respond to information requests.

 

 

 

How We Use Personal Information

 

We collect and use personal information to

 

Provide, maintain & Improve Platform and Services

 

We may use the personal information to provide, maintain, improve and develop the Platform and Services. For example, we:

      Enable you to create Accounts or otherwise access and use the Platform and Services (e.g., remember information so that you will not have to re-enter it during your visit or the next time you visit),

      Fulfill your requests and process payments (e.g., to allow you to order food from Merchants and have it delivered to you, or to provide you with information that you request),

      Provide custom, personalized content, and information (e.g., “most popular near you” and “since you enjoy” features),

      Perform analytics, detect activity patterns on our Platform and Services, and otherwise research usage, and

      Test and develop new features and functionality and otherwise enhance the Platform and Services.

Maintain the safety, stability, and security of our Platform and Services.

We may use the personal information to maintain the safety and security of our Platform and Services. For example, we:

      Detect or prevent fraud, abuse, or other harmful activities,

      Diagnose or fix technology problems,

      Conduct security investigations and risk assessments, and

      Improve and enforce our security measures.

Communications with you to provide support and other important messages.

We may use personal information to communicate important messages to you and/or to provide you with support. For example, we might send you service-related emails or messages (e.g., user Account verification, changes or updates to features of the Platform or Services, technical and security notices) and other communications from or about OMADE.

Provide, personalize, measure, and improve our advertising and marketing.

We may use personal information to provide, personalize, measure, and improve our advertising and marketing. For example, we may:

      Administer rewards, surveys, sweepstakes, contests, or other promotional activities or events sponsored or managed by OMADE or its third-party partners,

      Inform you of products, programs, services, and promotions that we believe may be of interest to you, including, without limitation, through emails and push notifications,

      Permit you to refer us to your friends so that we may send them a promotional offer through the Platform or Services. If you wish to use this feature, you may be required to provide us with, and we may use, your friend's name, email address, and other information you share with us.

By using this functionality, you affirm that you are entitled to use and provide us with your friend's name and email address for this purpose. We will use that information to send an email inviting the friend to visit the Platform and for any other purposes disclosed at the time of your participation in the program,

      Determine the effectiveness of our Platform, Services, and our promotional campaigns, and Identify and contact you across multiple devices.

Legal and regulatory requirements and procedures. We may use the personal information in connection with legal and regulatory proceedings and requirements. For example, we may need personal information to enforce our corporate reporting obligations or to comply with applicable laws.

Enforce our rights. When you access or use our Platform or Services, you are bound by our Terms of Use and this Privacy Policy. To ensure you comply with them, we may use your personal information to monitor, investigate, prevent, and/or mitigate violations of our Terms of Use as well as enforce our agreements with third parties and business partners.

Other purposes were disclosed at the time of collection. From time to time, we may use personal information for a specific purpose not contemplated by this Privacy Policy. In such an event, we will specifically disclose that use to you.

 

OMADE strives to comply with applicable laws around the globe to protect your privacy. OMADE intends to adhere to the principles set forth in this online privacy policy. Simply referred to in other words, our main goal is to protect your information no matter where they are collected, transferred.

 

Prominent Disclosure

 

OMADE does not rent, sell, or share your information with non-affiliated parties or companies. On submitting the user information through email, OMADE maintains security by ensuring the information is only distributed within the OMADE group directly or indirectly. Instances of disclosure of information are:

 

      We only provide the information to trusted partners on the basis of strict confidentiality agreements between OMADE and companies who work on behalf of that.

 

      We believe it is necessary to share the information in order to investigate, prevent and tackle the action against illegal, suspected fraud and potential threats to safety.

 

 

 

 

 

How do we utilize your data?

 

OMADE gathers and uses data to empower dependable and helpful transportation, conveyance, and different items and services. We likewise utilize the data we gather:

 

      To improve the well-being and security of our users and services

      For customer support

      For innovative work

      To empower interchanges to or between user

      To give advancements or challenges

      Regarding legitimate procedures

 

OMADE does not offer or share your own data to outsiders for outsider direct showcasing purposes. OMADE utilizes the data it gathers for purposes including:

 

Providing services and features

 

OMADE utilizes the data we gather to give, customize, keep up and enhance our items and services. This incorporates utilizing the data to:

 

      Make and refresh your record.

      Verify your identity.

      Process or encourage installments for those services.

 

Offer, acquire, give or encourage protection or financing policies regarding our services.

 

      Track the advancement of your trek or conveyance.

      Empower highlights that enable you to impart data to other individuals, for example, when you present a compliment about a companion to OMADE, split charges, or offer your ETA.

      Empower highlights to customize your OMADE account, for example, making bookmarks for your most loved spots, and to empower speedy access to past goals.

      Empower availability includes making it less demanding for users with handicaps to utilize our services.

      Perform inward tasks important to give our services, including investigating programming bugs and operational issues, lead information examination, testing and looking into, and screening and dissecting use and movement patterns.

 

 

 

Data Security

 

The safety and security of your information depend on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Website like message boards.

 

The information you share in public areas may be viewed by any user of the Website. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website.

 

Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

 

 

Cookies Policy

 

This website uses cookies. We use cookies to personalize content and ads, provide social media features, and analyze our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies, we need your permission.

This site uses different types of cookies. Some cookies are placed by third-party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us, and how we process personal data in our Privacy Policy

Please state your consent ID and date when you contact us regarding your consent.

Your consent applies to the following domain: https://www.omadefoods.com/

Links to Third-Party Technologies

 

OMADE and its accomplices use third-party information other identification technologies on our applications, sites, messages, and online promotions for purposes portrayed in this approach. OMADE utilizes treats and comparable advancements for purposes, for example,

 

      Validating clients

      Recollecting client inclinations and settings

      Deciding the prevalence of substance

      Conveying and estimating the viability of publicizing efforts

      Investigating webpage traffic and inclines, and by and large understanding the online conduct and premiums of individuals who associate with our administrations We may likewise enable others to give a group of onlookers estimation and examination administrations for us, to serve promotions for our benefit over the Internet, and to track and give an account of the execution of those ads.

      These substances may utilize treats, web reference points, SDKs, and different innovations to recognize your gadget when you visit our webpage and utilize our administrations, and in addition when you visit other online locales and administrations.

      It would be ideal if you see our data with respect to the utilization of cookies and different advances portrayed in this area, including in regards to your decisions identifying with such advances.

 

Restrictions for Data Collection & Use

 

OMADE gives the way to you to see and control the data that OMADE gathers, including through:

 

      In-app privacy settings

      Device permissions

      In-app rating pages

      Marketing opt-outs

 

You can likewise ask OMADE to give you clarification, duplicates, or revision of your information.

 

 

General Data Protection Rights

General Data Protection Regulation (GDPR) has provided the below rights to the EU residents:

      Right to information - including contact details to the website, the purposes for processing Personal Information, and the rights of the individual.

      Right to access the Personal Information that is processed

      Right to erasure (”Right to be forgotten”)

      Right to rectification

      Right to restriction of processing

      Right to data portability of the Personal Information supplied to Zomato by the EU resident

      Right to object (opt-out) to processing (unless Zomato otherwise has compelling legitimate grounds)

Foodies or Homechefs can exercise these rights by raising a request directly at or contact us

 

CCPA Privacy Rights (Do Not Sell My Personal Information)

 

Under the CCPA, among other rights, California consumers have the right to:

 

      Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

      Request that a business deletes any personal data about the consumer that a business has collected.

      Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

      If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

 

Permissible Age

 

The Services are not intended for users under the age of 18 unless permitted under applicable local laws (Permissible Age). We do not knowingly collect any personal information from users or market to or solicit information from anyone under the Permissible Age.

 

If we become aware that a person submitting personal information is under the Permissible Age, we will delete the account and any related information as soon as possible. If you believe we might have any information from or about a user under the Permissible Age, please contact us.

 

 

 

 

 

 

Data Deletion Policy

 

Purpose

 

This sets out our policy for responding to requests for deletion of data under data protection law. This policy explains the rights of the data subject in relation to data deletion and the responsibilities of OMADE in responding to such a request.

 

Individual Rights

 

An individual has the right to erasure, also known as ‘the right to be forgotten. The principle underpinning this right is to enable an individual to request the deletion or removal of personal data where there is no compelling reason for its continued processing.

 

When does the right to erasure apply?

 

As stipulated in data protection law, individuals have a right to have personal data erased and to prevent processing in specific circumstances:

 

      Where the personal data is no longer necessary in relation to the purpose for which it was originally collected/processed;

      When the individual withdraws consent;

      When the individual objects to the processing and there is no other legal ground for the relevant processing activity;

      When the personal data was unlawfully processed;

      Where the personal data has to be erased in order to comply with a legal obligation.

 

What information does OMADE retain?

 

The OMADE online system stores data about individuals in order to do OMADE delivery services effectively. We store the name, e-mail address, gender, home address, mobile number, and subsequent details of individuals in order to create a report, which is stored on our secure servers on a country basis. This data is stored and used in accordance with our Privacy Policy, which can be found at:

 

If consent is provided, personal data (including the above, plus address, telephone number, and notes) may be stored in our CRM system for the purposes of contacting you regarding OMADE news, products, and promotions.

 

Updates to this policy

 

We may sometimes refresh this arrangement.

 

We may sometimes refresh this arrangement. On the off chance that we roll out huge improvements, we will inform you of the progressions through the OMADE applications or through other implies, for example, email. To the degree allowed under pertinent law, by utilizing our administrations after such notice, you agree to our updates to this strategy.

 

We urge you to occasionally survey this strategy for the most recent data on our protection rehearses. We will likewise make earlier forms of our protection strategies accessible for the survey.

 

How can data be deleted?

 

If you have purchased an OMADE delivery report directly from OMADE, OMADE acts as a data controller. In this case, we will delete the consent customer details (Details) upon request (via email to contact@omadefoods.com), upon closure of your account.

 

If an organization purchases access to the OMADE Online Account, OMADE acts as the data processor and the customer acts as a data controller. In this case, it is the responsibility of the customer, as data controller, to ensure that data is not held longer than necessary for the purposes for which it is intended.

 

A user of the OMADE Online Account, acting on behalf of their organization, can delete data from their online system whenever they wish. This data is deleted from the system immediately and cannot be recovered by any users or OMADE employees after this point.

 

Data that has been deleted or otherwise destroyed can not be recovered at any time. A sufficient warning is given to the account administrator before data is permanently deleted.

 

Data may still remain in the system's backup files, which will be deleted periodically. Information may be deleted from our CRM upon request to contact@omadefoods.com

 

Contact Information

 

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

 

Omade Foods LLC

STE 4200,

701 5th AVE,

Seattle, WA 98104-7047

 

Email:  contact@omadefoods.com